Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Colleges have a large number of devices (up to 20+ per student) – students want to be on 24/7, especially those in dorms; we can’t afford to have the Wi-Fi disconnect for even a minute or we get thousands of complaints and there’s no way we can monitor 24/7 with internal staff.
School District
CIO
MGT’s approach was highly collaborative, and the team demonstrated a deep understanding of the industry and the latest technology trends. Sufficient guidance was given to implement the IT Strategic Roadmap successfully, and their ongoing support will be invaluable in ensuring that we continue to meet our technology goals.
Brian Tickner
IT Director and Chief Information Officer, City of Santa Rosa, CA
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
When MGT came in, they heard and they listened and they took the pieces that were already there in the administrative team and then they personalized professional learning opportunities for us … they took it to a whole different level.
Yvett Morales
Principal, Weslaco High School
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
There is FINALLY a strong movement to center [multilingual] learning in our teaching practice!
A2A+ Participant
Teacher Leader
From the teacher in the classroom to the school principal, MGT provides an understanding of the data review process, developing strategies from planning to implementation through teamwork, to ultimately improve student academic achievement at the school level. We found MGT so effective that we expanded their services to the administrative level at all district schools. MGT is an excellent partner to improve student performance.
District Director of Instruction Services
MGT has led our district through data protocols that pinpoint strengths and growth areas for all students. Additionally, the professional learning support to develop our capacity to provide tiered instruction using evidence-based practices has strengthened our intervention model, allowing us to be proactive in remediating students’ identified needs and/or gaps in prior learning.
Director Curriculum, Instruction, Assessment, and Accountability
Data Fellows Project, Texas
MGT is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend MGT to anyone who is searching for IT staff augmentation.
Abraham George
Chief Information Officer, Tuskegee University, Tuskegee, AL
MGT is the only vendor authorized to configure our network. Their engineers are knowledgeable and understand our network. They do the heavy lifting with planning, project management, communication, configuration, installation, training, and documentation – all of which allows us to focus on other priorities
Frank Schlueter
Director of Educational Technology and Information Services, Glendale Unified School District
Success Stories
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