Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
I use the Bento Survey Explorer to understand where folks are using high-quality curriculum and am able to link this to student performance outcomes on the Bento Dashboard to identify gaps or differences in district performance.
Tara McDonald
Partnerships Manager, Teaching Lab
I really take advantage of the filters and segments on Bento to understand who the survey respondents are serving because we are focused on specific populations.
Jenny Muniz
Policy Analyst, New America
My staff has struggled in the past to do action steps because they don’t get the necessary follow-up, or they get dropped or pushed through the bottom. When they use this tool, the to-dos are always on the forefront. They always get done.
High School Language Arts Teacher
The network downtime severely affected customer service, our reputation, and operational efficiency. Seeking assistance, we reached out to MGT. Since then, our network operation and support have vastly improved, providing greater stability. Previously plagued by frequent downtime, such occurrences are now rare and well-understood. Our network operation and call quality issues are now a thing of the past!
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
Thanks to MGT, I feel confident in my ability to walk my team through [teaching practice] Teacher Clarity.
Assessment to Achievement Plus Participant
School Administrator, Utah
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Kyle J. Parker
Information Technology Director, City of Lawrenceville, GA
What an abundance of expertise and coaching skills the MGT team has added to ADE’s Principals’ Leadership Academy PLUS! The MGT coaches artfully facilitate content-related discussions during training sessions and provide personalized coaching to current principals across the state of Arizona.
Director of Title II
Arizona Department of Education
EdThrive simplifies the preparation for your PLCs and it facilitates a real conversation where we are actually collaborating and working together.
5th Grade Teacher
MGT has been a huge help in working with the district to resolve several complex facilities challenges. Additionally, they have been instrumental in assisting us with obtaining district friendly mitigation agreements. The depth of knowledge that the MGT staff possesses is extremely beneficial to us as a smaller district!
Steve Doyle
Superintendent, Castaic Union School District
I am sincerely grateful for their commitment to Florida’s education system. It has been an honor and privilege to work with you and your team for the benefit of our students and Florida’s economy.
Pam Stewart
Commissioners, Florida Department of Education
Success Stories
Impact & Insights
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