Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
Colleges have a large number of devices (up to 20+ per student) – students want to be on 24/7, especially those in dorms; we can’t afford to have the Wi-Fi disconnect for even a minute or we get thousands of complaints and there’s no way we can monitor 24/7 with internal staff.
School District
CIO
I have been teaching for 21 years. Bar none, this is the best in-service training I have ever had. Add to it the wonderfully positive coaching that you provide, and you have a perfect recipe for success. Thanks for inspiring, positive, and thorough training and coaching.
Alice Springs
1st Grade Teacher, Alpine, Texas
Bento is an easy way to get a national picture on so many of the questions we are looking to answer, like what curriculum teachers are using and how much money districts are spending per student. I also would have loved to have a resource like Bento in graduate school.
Amber Moore
Senior Associate, Policy and Advocacy, Chiefs for Change
MGT’s team is smart, responsive, impact-focused, and fun. We just love working with MGT.
USBE Leader
State Client
MGT has led our district through data protocols that pinpoint strengths and growth areas for all students. Additionally, the professional learning support to develop our capacity to provide tiered instruction using evidence-based practices has strengthened our intervention model, allowing us to be proactive in remediating students’ identified needs and/or gaps in prior learning.
Director Curriculum, Instruction, Assessment, and Accountability
Data Fellows Project, Texas
For these large, weighted survey files, Excel can be cumbersome to use, and cleaning the data in R or Stata takes time and careful attention to detail. Bento allows me to get quick cuts of the data and is much faster than processing the data myself.
Matt Sant Miller
Project Manager, Redstone Strategy
Our team was very put-at-ease and interested in how MGT has such a deep bench – not just of individuals but of resources. We knew that no matter what challenge we encountered as Pitkin County, MGT had probably already seen it or had a resource in their library to help us assess how to move forward. In the end, having the Equity team there to serve us made it feel like a small family. We always felt like our needs were taken care of, and having a larger organization to rely on for resources really shines through in the Equity team’s ability to show up for their customers.
Ashley Perl
Community Resilience Manager, Pitkin County
The knowledge, the experience, the skillsets that they [MGT] possess, truly are necessary when you are creating a true plan for turnaround work that’s actionable and sustainable.
Dr. Kisha Cox
Principal, Jere Baxter Middle School
Thank you so much for your amazing work. The quality of your analysis, the way you led the DEI committee meetings, and your presentation to the Board of Commissioners was excellent and genuinely shines a light on the opportunities for real improvement of the state of equity in Hillsborough County.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
Success Stories
Impact & Insights
See how we’re impacting communities for good.
Ready to Achieve
Extraordinary Outcomes?
Just fill out the form and an MGT leader will contact you shortly.
