Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
The network downtime we were experiencing became much more than just an inconvenience. It was impacting customer service, our reputation, and the ability to operate on a satisfactory level. Once they established a QoS for us, our network operation and call quality issues were a thing of the past. They began with a network assessment that provided a detailed map of the network, traffic flow, and identified weaknesses or vulnerabilities in the design and/or configuration.
Harvey Knowles
IT Manager, SouthCoast Health, South Carolina and Georgia
Many consultants couldn’t do what you do. Your ability to connect with staff – the DEI committee and those who are not comfortable with DEI work – was a difference maker.
Patrick Hernandez
Arapahoe County
The professionals at MGT, utilizing their SchoolSite Pro Software and their data dashboards, were able to show district leadership, in real-time, how changing school boundaries would impact enrollments at the affected schools. This was invaluable to the decision making procession.
Zane Woolstenhulme
Business Administrator, Ogden School District
You went above and beyond in the presentation. You hit all the high points of our results and weighed in on our conversation when it was most needed. I felt like we were really partners throughout the entire process and I enjoyed working with you and your team.
Jerry E. Chaikin
Chief Administrative Officer, Shaker Heights, Ohio
MGT is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend MGT to anyone who is searching for IT staff augmentation.
Abraham George
Chief Information Officer, Tuskegee University, Tuskegee, AL
As a technical service provider, MGT has closely and strategically collaborated with teachers and leaders from within our district to analyze data, identify strengths and opportunities for improvement within the lowest performing student subpopulations, and develop plans for implementation with a narrow focus on the highest impact levers. MGT closely collaborates to build capacity of educators, progress monitor goals, and adjust course, as needed.
Ronnie Cantu
District Leader, Harlandale ISD
The team at MGT did an amazing job advancing our organizational effectiveness to drive better performance and student success. I tell all other universities to use MGT!
Greg Hartman
Chief Operating Officer, Texas A&M University
What an abundance of expertise and coaching skills the MGT team has added to ADE’s Principals’ Leadership Academy PLUS! The MGT coaches artfully facilitate content-related discussions during training sessions and provide personalized coaching to current principals across the state of Arizona.
Director of Title II
Arizona Department of Education
In my Product role at a K-12 education company, Bento gives me helpful and beautiful visualization to identify areas that could benefit from additional classroom resources.
Kevin Feyen
Vice President, William H. Sadlier
MGT immediately became another active member of our School Leadership Team. Their relationships with teachers were formed early with their willingness to get into the work and assist students. As a principal, it was a real help to have a thoughtful partner and accountability manager who was onsite daily.
Ryan Moody
Hillsborough County Public Schools, Florida, Principal, Oak Park Elementary, named Hillsborough Principal of the Year after Year-1 of MGT partnership
Success Stories
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