Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Our PLCs (professional learning communities) are more focused, there is no off-topic chatter, and teachers are very punctual with the time. Every little part of the tool keeps the meeting moving, which is missing in a lot of other PLC meetings.
Elementary School Instructional Coach
SOC/SIEM go in hand with MDR and they can be very costly at scale – a managed service offering makes sense because they can scale up or down as availability of funds changes.
School District
Information Director
The quality of MGT’s analysis, leadership, and presentation were excellent – shining a light on the opportunities for real improvement for greater equity in our community.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
MGT is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend MGT to anyone who is searching for IT staff augmentation.
Abraham George
Chief Information Officer, Tuskegee University, Tuskegee, AL
Thanks to MGT, I feel confident in my ability to walk my team through [teaching practice] Teacher Clarity.
Assessment to Achievement Plus Participant
School Administrator, Utah
I have been teaching for 21 years. Bar none, this is the best in-service training I have ever had. Add to it the wonderfully positive coaching that you provide, and you have a perfect recipe for success. Thanks for inspiring, positive, and thorough training and coaching.
Alice Springs
1st Grade Teacher, Alpine, Texas
MGT’s software solutions helped us to make meaningful change in the way our organization addresses cost allocations, financial planning, and data security.
John Jones
Budget Officer, Smith County, Ohio
My staff has struggled in the past to do action steps because they don’t get the necessary follow-up, or they get dropped or pushed through the bottom. When they use this tool, the to-dos are always on the forefront. They always get done.
High School Language Arts Teacher
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
ORCA experienced a significant security event where a firewall misconfiguration led to an opportunity for bots on the internet to launch a brute force attack against the exposed service in an attempt to gain unauthorized access. Thanks to the Rapid 7 solution and MGT’s 24×7 SOC, the attack was detected and the firewall rule was disabled. The security event logs collected in Rapid 7 IDR allowed ORCA to confirm that none of the login attempts during the brute force attack were successful.
Robert Cook
Information Security Manager, ORCA - Sound Transit, Seattle, WA
Success Stories
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