Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
EdThrive simplifies the preparation for your PLCs and it facilitates a real conversation where we are actually collaborating and working together.
5th Grade Teacher
MGT’s team is smart, responsive, impact-focused, and fun. We just love working with MGT.
USBE Leader
State Client
I am sincerely grateful for their commitment to Florida’s education system. It has been an honor and privilege to work with you and your team for the benefit of our students and Florida’s economy.
Pam Stewart
Commissioners, Florida Department of Education
Cities and governments have a wider network to monitor than schools and a lot more infrastructure e.g., traffic lights, multiple buildings, etc. – it benefits them to have an MSP providing 24/7 monitoring instead of hiring FTEs for it.
School District
IT Director
MGT’s software solutions helped us to make meaningful change in the way our organization addresses cost allocations, financial planning, and data security.
John Jones
Budget Officer, Smith County, Ohio
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
From the teacher in the classroom to the school principal, MGT provides an understanding of the data review process, developing strategies from planning to implementation through teamwork, to ultimately improve student academic achievement at the school level. We found MGT so effective that we expanded their services to the administrative level at all district schools. MGT is an excellent partner to improve student performance.
District Director of Instruction Services
Our PLCs (professional learning communities) are more focused, there is no off-topic chatter, and teachers are very punctual with the time. Every little part of the tool keeps the meeting moving, which is missing in a lot of other PLC meetings.
Elementary School Instructional Coach
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
MGT has been a great partner! Not only has my personal leadership enhanced since working with them, but our school as a whole has grown and improved in instructional and operational practices based on the personalized coaching and support provided by MGT.
Abe Hege
Principal, Guilford County School District
Success Stories
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