Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
MGT’s expertise has been extremely valuable as we transition to a new ERP. I truly appreciate their professionalism, expertise, teamwork, and continued focus and dedication to improving all aspects of our department’s cost allocation functions.
DHW Financial Management
Idaho Dept. of Health and Welfare (DHW) & State of Idaho Controller's Office (SCO)
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Ashley Bowman
Business Manager - Regional Fare System, ORCA - Sound Transit, Seattle, WA
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Kyle J. Parker
Information Technology Director, City of Lawrenceville, GA
Of all the turnaround candidates, MGT was the group we had confidence in to rely on to get the job done.
Suzanne Morey
Pueblo Public Schools
The professionals at MGT, utilizing their SchoolSite Pro Software and their data dashboards, were able to show district leadership, in real-time, how changing school boundaries would impact enrollments at the affected schools. This was invaluable to the decision making procession.
Zane Woolstenhulme
Business Administrator, Ogden School District
MGT’s approach was highly collaborative, and the team demonstrated a deep understanding of the industry and the latest technology trends. Sufficient guidance was given to implement the IT Strategic Roadmap successfully, and their ongoing support will be invaluable in ensuring that we continue to meet our technology goals.
Brian Tickner
IT Director and Chief Information Officer, City of Santa Rosa, CA
MGT has been a huge help in working with the district to resolve several complex facilities challenges. Additionally, they have been instrumental in assisting us with obtaining district friendly mitigation agreements. The depth of knowledge that the MGT staff possesses is extremely beneficial to us as a smaller district!
Steve Doyle
Superintendent, Castaic Union School District
As a current client of MGT, we recommend them as a provider of SIEM solutions, and 24×7 Managed Detection and Response capabilities. Their implementation, on-going management of our solution, and overall engagement with us has been optimal and they have been easy to coordinate and collaborate with.
Phillip D. Dixon
IT Security Manager for HCPSS, Howard County Schools, Ellicott City, Maryland
Our PLCs (professional learning communities) are more focused, there is no off-topic chatter, and teachers are very punctual with the time. Every little part of the tool keeps the meeting moving, which is missing in a lot of other PLC meetings.
Elementary School Instructional Coach
We are confident that this will serve as a roadmap to ensure that we are navigating a course that eliminates any barriers for M/WBEs to successfully enter the business sector in our city.
Christopher R. Lundy, Esq.
Chief, Minority & Women's Business Opportunity Office, City of Baltimore
Success Stories
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