Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
Our team was very put-at-ease and interested in how MGT has such a deep bench – not just of individuals but of resources. We knew that no matter what challenge we encountered as Pitkin County, MGT had probably already seen it or had a resource in their library to help us assess how to move forward. In the end, having the Equity team there to serve us made it feel like a small family. We always felt like our needs were taken care of, and having a larger organization to rely on for resources really shines through in the Equity team’s ability to show up for their customers.
Ashley Perl
Community Resilience Manager, Pitkin County
I am sincerely grateful for their commitment to Florida’s education system. It has been an honor and privilege to work with you and your team for the benefit of our students and Florida’s economy.
Pam Stewart
Commissioners, Florida Department of Education
The impact MGT and the Innovative Partnership Grant has had on Paul R. Brown Leadership Academy has really saved our school. Our biggest takeaway is all about alignment. All decisions are evaluated based on whether or not that decision aligns with our Mission Statement. It’s something the entire staff now understands, and we are a much better school because of it.
Jason M. Wray, EdD
Superintendent, Paul R. Brown Leadership Academy
MGT helped our school district plan for the future with confidence with easy-to-use software tools to assess curriculum, staffing, budgeting, facilities planning, and IT infrastructure needs.
Sue Smith
Superintendent, Apollo School District, Space
MGT is an exceptional organization to work with. They always supply top-quality technology talent to my organization. I would recommend MGT to anyone who is searching for IT staff augmentation.
Abraham George
Chief Information Officer, Tuskegee University, Tuskegee, AL
Thank you so much for your amazing work. The quality of your analysis, the way you led the DEI committee meetings, and your presentation to the Board of Commissioners was excellent and genuinely shines a light on the opportunities for real improvement of the state of equity in Hillsborough County.
Brandon Wagner
Chief Administrator, Hillsborough County, Florida
Trust is critical when deciding to partner with a consultant on business and facilities projects in public schools. I work with MGT because I trust their knowledge, experience, and integrity. This team have proven, time and time again, to be an invaluable resource.
David Feliciano
Superintendent, La Mesa-Spring Valley Schools
It has been delightful working with MGT – your group was proactive, responsive, great listeners, included our thoughts in your process, thorough, and professional.
Alice W. Walton
Chief Human Resources Officer, Beaufort County School District
For these large, weighted survey files, Excel can be cumbersome to use, and cleaning the data in R or Stata takes time and careful attention to detail. Bento allows me to get quick cuts of the data and is much faster than processing the data myself.
Matt Sant Miller
Project Manager, Redstone Strategy
As a small school with limited resources, MGT has provided us with expertise we could not afford on our own. They have been with us throughout our facilities improvement projects. The MGT team brought their experiences and knowledge of school construction and financing to our team. They are experts in school construction and financing.
Steve Martinez
Former Executive Director, Ridgecrest Charter School
Success Stories
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