Calling
Comprehensive calling solutions to support your digital transformation.
On premises and cloud calling solutions for every organization
Today’s work and learning landscape requires a modern calling and communication solution. Whether you need to support call capabilities in the office, support the hybrid workforce, provide collaboration solutions for students and staff, or implement a contact center, MGT can provide a reliable calling and collaboration solution for every organization.
On premises calling and cloud calling solutions with subscription plans enable you to choose the right calling solution for your organization size, allow you to scale, and support your transition to the cloud. Cloud calling supports your drive to digital transformation and provides a secure, reliable, full-featured calling solution in a predictable subscription model. The cloud delivery model increases reliability, reduces hardware maintenance, and ensures systems are up to date with automatic updates. All solutions support emergency calling handling with location support.
Integrated, comprehensive safety solution
Calling solutions deliver integrated messaging and collaboration for a consistent and intuitive user experience for calling, meetings, and messaging. Full-featured integrated messaging includes virtual receptionist, directory-based dialing and personalized voice mailboxes accessed via endpoint, email, app, and browser. Messaging apps provide custom presence status, instant messaging and collaboration spaces for more effective communication.
AI-driven customer experience platform for your contact center
Provide a personal experience to your citizens or customers and resolve issues quickly with AI-driven contact centers. Delivered on premises and in the cloud for scalable, small-to-large contact centers. Automated digital messaging, virtual self-service agents, AI for intelligent routing, workforce optimization, and reporting in a secure and scalable contact center solution.
Calling endpoints
Calling and collaboration endpoints are available from several manufacturers to support communication and work styles. MGT offers a large portfolio of devices from several manufacturers including occasional-use handsets, general business and advanced 4K video collaboration phones. Headset, mobile endpoint, digital whiteboards, and room collaboration devices can also be integrated into your calling and contact center solution.
Markets We Serve
MGT’s expertise has been extremely valuable as we transition to a new ERP. I truly appreciate their professionalism, expertise, teamwork, and continued focus and dedication to improving all aspects of our department’s cost allocation functions.
DHW Financial Management
Idaho Dept. of Health and Welfare (DHW) & State of Idaho Controller's Office (SCO)
MGT is the only vendor authorized to configure our network. Their engineers are knowledgeable and understand our network. They do the heavy lifting with planning, project management, communication, configuration, installation, training, and documentation – all of which allows us to focus on other priorities
Frank Schlueter
Director of Educational Technology and Information Services, Glendale Unified School District
The staff at MGT are professionals who are experts in all facets of the Strong Foundation Grant. They effectively guided us through all steps of the process, and our teachers truly valued their insights and session facilitation…our local goals and challenges became their goals and challenges.
Dr. Jimmie Walker
Executive Director Curriculum & Instruction, Alamo Heights ISD
My staff has struggled in the past to do action steps because they don’t get the necessary follow-up, or they get dropped or pushed through the bottom. When they use this tool, the to-dos are always on the forefront. They always get done.
High School Language Arts Teacher
EdThrive simplifies the preparation for your PLCs and it facilitates a real conversation where we are actually collaborating and working together.
5th Grade Teacher
MGT took the time to understand our needs and even worked with me after hours to find the best long-term solution for us. From the start MGT emphasized a desire to not just be a vendor but instead a partner in it for the long haul dedicated to impact.
Kyle J. Parker
Information Technology Director, City of Lawrenceville, GA
MGT’s consultants were knowledgeable, reliable, and professional. They walked us through the process every step of the way throughout the engagement.
Matthew Osterhoudt
Director Planning & Development Services Sarasota County, Florida
MGT is professional in its approach, very patient in learning DLIR processes and delivering customized and NIST aligned policy infrastructure to the DLIR, State of Hawaii.
Ryan V. Buillard
Director, IT, Department of Labor & Industrial Relations (DLIR), State of Hawaii
The impact MGT and the Innovative Partnership Grant has had on Paul R. Brown Leadership Academy has really saved our school. Our biggest takeaway is all about alignment. All decisions are evaluated based on whether or not that decision aligns with our Mission Statement. It’s something the entire staff now understands, and we are a much better school because of it.
Jason M. Wray, EdD
Superintendent, Paul R. Brown Leadership Academy
The professionals at MGT, utilizing their SchoolSite Pro Software and their data dashboards, were able to show district leadership, in real-time, how changing school boundaries would impact enrollments at the affected schools. This was invaluable to the decision making procession.
Zane Woolstenhulme
Business Administrator, Ogden School District
Success Stories
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